Help Comes in Many Forms – Coaching is but one!
As their ‘manager’ you probably feel responsible for doing more to help your employees. That’s understandable. However, finding time to coach is difficult (if not impossible). Worse, even after you put time aside to undertake a coaching session, there are many possible customer or production issues ready to interfere with and inhibit the effectiveness of the session. The answer is externally-sourced, professionally delivered coaching, delivered by an experienced coach.
We recommend three coaching sessions, of between 1.5 and 2 hours each.
During the first session, the goal will be to understand what will help the ’coachee’ achieve his/her goals. Together, we will review and assess the challenges facing the ‘coachee’. We will work through the participant’s DiSC profile. During this session too, the coachee will commence preparing a Personal Development Plan. The Plan needs to be worked on as a foundation for discussions during the second session.
Session Two happens two to three weeks after the first session. In this session the Personal Development Plan is reviewed, discussed and analysed, in order to explore those areas on which the coachee will focus. The participant will work independently over the next two to three weeks, to prepare an individual development plan, and this will become the format for discussions for Session Three. Any new issues that occur to the ‘coachee’ will also be discussed.
The third session builds on the previous two. It’s difficult to be exact as to where this session will lead.
The advantages of this approach are many. But possibly, the key is the fact that far less time is spent away from work than traditional training. How much business is lost when people are away from normal duties?
Add to this advantage of cutting down the learning to only the topics that are needed. How much learning is lost as too many topics are covered in a session?
Plus, the coaching sessions occur over a number of weeks, with bridging sessions between sessions. How much better is the learning when there’s reinforcement after the session?
Whatever you’re spending on training, this coaching services provides a far better return.
A personalised coaching service provided by Ron Pollak
A little about Ron Pollak – so that you can judge whether his experience and expertise is relevant for you, and your business.
Ron Pollak is an experienced consultant, with a background in accounting – M.Comm (UNSW). He worked as a chartered accountant, covering a range of roles at Deloittes (1973-83), working with a range of companies, including a stretch in New York. Ron left Deloittes to start his own consultancy in 1983. This consultancy grew to be the leading computer training company in Australia, Pollak Partners. Ron sold this company in 2000 to move into his passion, management and sales training. (The Pollak brand for high quality and results oriented training lived on past 2000, with the organisation only relatively recently dropping the Pollak name.)
Ron has run a number of businesses, including software development, training and consulting (1983-2015). Each of these businesses involved selling services through sales teams. He has exposure to complex sales processes, including winning from IBM a project worth more than $1 million, to develop training material for all systems at the Sydney Olympic Games. Since 2000 Ron has been developing training programs and delivering leadership and sales training, as well as – more recently – providing a coaching and mentoring service.
The Bottom Line
Simon Sinek – look him up, one of the best TED Talks ever – says we need to find our WHY. Why do I coach? I do so because I get a real kick out of coaching; a sense of achievement, a feeling that I can really help individuals, as I have the knowledge, the learning materials to share that knowledge and the business, management and sales experience to really see people change.